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Privacy Policy

GkTaxi Wokingham – Privacy Policy

Traveling to or from London airports can often be overwhelming due to heavy traffic, unfamiliar routes, or the pressure of catching a flight on time. That’s why having a reliable airport transfer service is the key to enjoying a smooth, comfortable, and stress-free journey. Whether you are arriving at Heathrow, Gatwick, Stansted, Luton, or London City Airport, choosing a professional cab service ensures peace of mind from the very beginning of your trip.

1. Information We Collect

1.1 Personal Information

  • When you create an account with GkTaxi, we collect personal information such as your name, contact details, and payment information.
  • This information is essential for processing bookings and ensuring a personalized experience.

1.2 Location Data

  • To provide accurate and timely taxi services, GkTaxi collects location data through the use of GPS and other technologies.
  • This information is used solely for the purpose of dispatching and tracking rides.

1.3 Device Information

  • We may collect information about the device you use to access GkTaxi, including device type, operating system, and unique device identifiers.
  • This helps us optimize our services for different devices.

2. How We Use Your Information

2.1 Service Delivery

  • Your personal information is primarily used to facilitate the delivery of our taxi services.
  • This includes processing bookings, dispatching rides, and providing relevant updates.

2.2 Communication

  • We may use your contact information to send you important updates about your ride, service notifications, and promotional offers.
  • You can opt-out of promotional communications at any time.

2.3 Improving User Experience

  • By analyzing data on user behaviour and preferences, we continuously strive to enhance the overall user experience on the GkTaxi platform.
  • This includes optimizing our app, website, and customer support.

3. Data Security and Storage

3.1 Security Measures

  • GkTaxi employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
  • We use encryption, secure servers, and regularly update our security protocols.

3.2 Data Retention

  • We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
  • After this period, your data is securely deleted or anonymized.

4. Sharing of Information

4.1 Third-Party Service Providers

  • GkTaxi may share your information with third-party service providers, such as payment processors and technology partners, to facilitate service delivery.
  • These providers are bound by confidentiality agreements.

4.2 Legal Compliance

  • We may disclose your information if required by law or in response to a valid legal request.
  • This includes cooperating with law enforcement agencies to ensure public safety.

5. Your Choices and Rights

5.1 Access and Correction

  • You have the right to access and correct your personal information.
  • You can review and update your details in the GkTaxi app or by contacting our customer support.

5.2 Opting Out

  • You can opt-out of promotional communications at any time by adjusting your preferences in the app or by contacting our customer support.

6. Changes to Privacy Policy

  • GkTaxi reserves the right to update this Privacy Policy.
    Any changes will be communicated to users, and continued use of our services implies acceptance of the modified policy.
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